When is the Most Affordable Time to Move?
Moves are typically booked at the end of the month, to coordinate with ending leases or college semesters. Local moves within the same city are almost always booked over the weekend. As such, if you'd like to save on your move, book in advance by at least three weeks, and aim for weekdays or around the middle of the month (depending on where you're moving).
Note: Last minute and same day moves are significantly more expensive, so don't wait until the last minute!
Can the Movers Move My Pets or Plants?
Moving and storing perishable food items, live plants or animals is not permitted by the Department of Transportation. Furthermore, certain states prohibit plants or animals from crossing state lines, such as California. For safety reasons, movers cannot move animals in the back of a moving truck with boxes, bicycles, and furniture.
If you have pets and need help moving them, Moving On Up, Inc. recommends using Air Animals Pet Movers or Animals Away pet shippers. Both companies will take very good care of your best friend by flying them to your new home safe and sound. Whether you have a dog, cat, ferret, bird, turtle or snake, these pet relocation companies are a sure bet.
Can I Hitch a Ride in the Moving Truck?
Again, for safety reasons, Moving On Up cannot transport people on our commercial moving trucks. If you're trying to save on driving costs for your move, why not consider the Ride Share programs on Craigslist.org instead?
Do I Need Storage?
If you're waiting the sale on your new house to close or have a lease that is ending before you plan on moving, Moving On Up™ has the solution for you! As a courtesy to our customers and to ease your stressful transition, Moving On Up™ offers one month FREE storage if you move with our company. Our private storage facility can securely hold your items until you are ready to move thanks to our low month-to-month rates for extended stays.
Call Moving On Up™ now at 1 (877) MOV-ONUP to speak to a representative about which storage option is right for you. Our moving consultants are standing by to answer any questions about private and public storage available at the pickup or destination city for your upcoming relocation.
What if I Need to Move My Car Too?
Moving On Up™ offers local and interstate car shipping through an affiliated car carrier for reduced rates. Be sure to inform your moving consultant of any cars or other motor vehicles that you would like to relocate along with your move so the proper arrangements can be made.
How Much are Packing Materials?
Please note that packing materials will be charged upon use unless included in your quote! At your request, Moving On Up™ can provide professional packing of your fragile items by our moving staff for an additional fee. These supplies can be purchased from our company, but is not obligatory. However, Moving On Up™ will not transport any items without proper packaging.
If you would like to purchase packing supplies from Moving On Up™ directly, or if you would simply like to see the variety of available boxes and wrapping materials for your move, please review the Price Breakdown chart for our packing materials.
Where Can I Get Free Boxes?
The best place to get free boxes is probably your job or any neighboring office. Everyday, someone is moving in or moving out right in your neighborhood, and chances are they have extra boxes they don't need anymore. The best place to find free boxes right up the street is probably the "Free" section on Craigslist.org. For larger boxes, or specialty boxes, try your local grocery or neighborhood Walmart.
Note: All non-furniture items must be boxed in a cardboard box or plastic bin in order to be loaded on the moving truck. Trash bags cannot be loaded.
What are Long Carry & Shuttle Services?
Shuttle service refers to a smaller vehicle being used to haul goods if the location is inaccessible to large trailers. In the event that your delivery is performed by one of our tractor trailers (semi 53 foot) and there is no access to the premises for the trailer, an additional fee will be assessed. Please confirm beforehand with your community or condominium association whether or not you will require shuttle service.
Do I Have to Pay for Stairs?
Moving On Up™ DOES NOT charge extra for carrying your furniture or boxes up or down for the first flight of stairs or up to 100ft of long carry. However, additional rates will apply for additional carry, so if you live on a 5-story walk-up, be sure to notify your moving consultant prior to your move day.
What If My Condo Wants to Be Insured?
In the event that building insurance is needed - a requirement for most condominium associations - please notify your sales rep so that the proper arrangements can be made.